Listen to your battery-powered or hand-crank radio for information relating to the outage or the hazard event.Call (888) 313-4747, sign up for ONCOR's Text Program by texting the word REG to 66267 and follow the prompts, or you can report your outage and get status updates via our website at There are several sources to report and track progress to restore power. For Texas, the ONCOR number is (888) 313-4747. Have your ESID and zip code ready (your ESID is on your electric bill). Program the Texas electric delivery provider, ONCOR, in your phone and have it written down in an accessible place.If you have an electric garage door opener, locate the manual release lever and learn how to operate it.Know the location of the fuse box or circuit breaker in your home and learn how to reset the circuit or change a blown fuse, if necessary.If the situation becomes a medical emergency, call 911. If you or someone in your home has a medical need that is dependent on electricity, always have a backup plan for events of prolonged outage.Buy a high-quality surge protector for your electronic equipment. Turn off all electronic devices when they are not in use.Consider buying extra batteries and a power converter if you use a laptop computer. Back up computer files and operating systems.Make a family emergency plan with details on how to contact each other and where everyone should meet if you are separated.Gas stations rely on electricity to power their pumps, so keep at least a half tank of fuel in your vehicles at all times.Automated teller machines (ATMs) may not work during a power outage. Stock your kit with nonperishable food that will be easy to prepare without electricity.Test and change out your batteries every 6 months.Make sure that you have flashlights, a battery-powered or hand-crank radio, a NOAA All-Hazards Radio, and plenty of extra batteries. Create and maintain your emergency supply kit.It is extremely important to prepare for times of power outages and to create redundant systems of gathering information, communicating with others, sustaining yourself and your family, and protecting yourself and your family from other hazards. In a disaster, power becomes all the more critical. It influences how we preserve and prepare food, send and receive information, stay in contact with people, and remain safe and healthy.
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